Leigh Welch is the founder of Leigh Welch Consulting, a boutique firm dedicated to helping franchisors build strong, scalable support systems for their franchisees. With over 13 years of experience in the franchising world, Leigh brings a wealth of operational knowledge from her time leading field support teams at brands like Orangetheory Fitness, Pure Barre and MY SALON Suite. Her work is rooted in the belief that great franchise systems are built on proactive coaching, clear accountability, and an unwavering commitment to franchisee success. Known for her practical, data-informed approach, Leigh helps brands ramp faster, perform better, and support smarter. From implementing personality assessments to designing comprehensive content libraries, she works alongside franchisors to build systems that empower operators through every stage of the journey. Whether she’s guiding early-stage brands or helping mature systems evolve, Leigh is on a mission to make franchise support more human, more strategic, and more effective. And yes . . . she once had lunch with Beyoncé. Ask her about it.